As more employees nationwide face a return to full-time office work, experts suggest that a recent court ruling in British Columbia could have broader implications for remote work practices. The decision underscores the importance of employers handling return-to-office directives with caution.
In mid-May, the B.C. Court of Appeal upheld a ruling that deemed an employee of a Vancouver-based real estate development firm to have been constructively dismissed. This occurred when the company abruptly terminated her long-standing remote work agreement and mandated her to resume full-time office attendance.
The definition of constructive dismissal, as outlined by the Supreme Court of Canada, pertains to an employer making substantial changes to an employee’s contract without their agreement, ultimately leading the employee to resign.
The employee in question, Tracy Parolin, had been working under a flexible schedule at Cressey Construction Corporation since her return from maternity leave in 2013. Following the onset of the COVID-19 pandemic in March 2020, Parolin continued working remotely with the approval of her supervisors, who were aware of her childcare responsibilities.
However, a new supervisor revoked Parolin’s remote work arrangement during a meeting in May 2023, instructing her to return to the office full time. Subsequently, Parolin resigned from her position due to this change.
Although Cressey argued that Parolin’s contract did not explicitly permit full-time remote work, the trial judge determined that her flexible work hours had become an essential aspect of her employment based on the company’s longstanding support of this arrangement.
CBC News attempted to reach out to Cressey Construction Corporation, now operating as Cressey Development Group, for comment but received no response.
Parolin expressed satisfaction with the appeal court’s ruling, emphasizing the importance of flexible work arrangements in achieving a work-life balance. She highlighted that flexibility did not diminish her productivity but enabled her to fulfill both her professional and personal obligations.
The shift back to office work has posed challenges for many parents, who are grappling with increased commuting costs and childcare responsibilities. Experts predict a rise in legal cases related to remote work as more Canadians transition back to office settings.
Ryan Berger, an employment lawyer in Vancouver, noted that Parolin’s case underscores the significance of carefully considering remote work arrangements when implementing changes, such as return-to-office mandates. While employers can request employees to return to the office, clarity and communication are critical to avoid potential disputes.
According to Sundeep Gokhale, an employment lawyer in Toronto, the case serves as a cautionary tale for employers to avoid hasty decisions when transitioning employees back to the office. Establishing clear expectations, especially in temporary remote work scenarios, is essential to prevent misunderstandings.
Melanie Harmer, an employment litigation lawyer in Vancouver, suggested that employers who temporarily shifted to remote work during the pandemic may face less legal scrutiny when recalling employees to the office compared to situations where remote work was not a pre-existing arrangement.
In conclusion, the court ruling in Parolin’s case highlights the need for employers to approach changes to remote work arrangements thoughtfully and transparently, ensuring that employees’ rights and expectations are clearly communicated and respected.

